Privacy Policy

Last updated: June 18, 2025

This Privacy Policy describes how FanSpark Pty. Ltd. (ACN: 664 589 119), operating as "Mates Picks" ("we", "our", or "us"), collects, uses, and discloses your personal information when you use our mobile application and website (collectively, the "Service"). We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you in various ways, including:

  • When you register an account: This may include your name, email address, date of birth, and location.
  • When you use the Service: We may collect data related to your interactions, picks, comments, and other activities within the app.
  • When you communicate with us: If you contact us for support or other inquiries, we may collect information you provide.
  • Automatically through usage data: Information about your device, IP address, operating system, browser type, and how you interact with the Service.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide and maintain the Service, including creating and managing user accounts and facilitating tipping competitions.
  • To personalise your experience, such as showing relevant content or connecting you with nearby fans.
  • To improve our Service, including developing new features and enhancing existing ones based on user feedback and usage patterns.
  • To communicate with you, including sending updates, notifications, and promotional messages (where you have opted in).
  • To ensure the security and integrity of our Service and to prevent fraudulent or illegal activities.
  • To comply with our legal obligations and resolve any disputes.

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Other users of the Service: Your username, profile picture, and public activities (like picks and comments) may be visible to other users.
  • Third-party service providers: Who assist us in operating the Service (e.g., hosting, analytics, customer support). These providers are bound by confidentiality obligations.
  • Law enforcement or government bodies: Where required by law or to protect our rights and the safety of our users.
  • In the event of a business transfer: If FanSpark Pty. Ltd. is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under Australian privacy laws, you have the right to:

  • Access your personal information that we hold.
  • Request correction of any inaccurate or outdated personal information.
  • Request the deletion of your personal information, subject to legal obligations.
  • Object to the processing of your personal information in certain circumstances.
  • Withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our Service and hold certain information. These technologies are used to:

  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, your privacy rights, or our privacy practices, please contact us: